RPO Agencies: 8 Ways They Can Improve Your Candidate's Experience
“Some people dream of success, while other people wake up every morning and make it happen.” – Wayne Huizenga, American Businessman
The recruitment process used to be a whole lot different back in the day compared to what it is today. Hiring has gone from a one-sided process to one where employers have started taking notice and accommodating the employees’ needs. The fact is that the hiring process is as much an interview for the employer as it is for the candidate. Candidates choose their future workplaces based on more than just salary and benefits. Nowadays, the candidate’s experience during the recruitment process plays an important role in if they choose that company or not. That’s where RPO agencies come into the picture.
If we look at it from the long-term perspective, the recruitment process is a big determiner of the company’s image in terms of who applies and who doesn’t. With the arrival and popularization of job review sites, companies have become all the more cautious with how they conduct their hiring. One bad review is all it takes to bring down the image of a company. One bad review can severely limit your options in terms of access to talented candidates.
A Balancing Act Which Needs RPO Agencies
On one side you have the brand image to worry about, on the other you have candidacy experience, all of which can potentially raise up or tear down your business’s reputation. Due to the importance of this monumental task, you should seriously consider investing in a good Recruitment Process Outsourcing (RPO) service. Over the years the hiring process has morphed into somewhat of a multi-headed beast, including in Canada. A quality RPO services in Canada is just the ‘knight in shining armor’ you need to slay this beast.
In this article we will cover some of the most important ways in which RPO services can add to the quality of your recruitment process, all the while enhancing the candidate’s experience with your company.
Expert RPO recruiters help you stand out amidst the ocean of other companies that are on the hunt for the ideal candidate.
1) Your Website, Your Image
The company website is the first point of contact that the majority of your candidates will have during the application process. They will want to know some background about the business and also get information about how they should go about applying for the role. RPO agencies can help you optimize your website to give candidates information that is relevant, engaging, and enriched with value propositions that pulls that talent in.
“A successful business requires one simple thing: Passion.” – Teresa Collins
2) Define Clear-Cut Roles with RPO Agencies
There are thousands of people on the lookout for jobs every day! All of them scan through a mountain of job descriptions on any given day. As the recruiter, you need to stand out with a clear-cut job description, and an RPO expert can help you do that. These professionals are industry experts and they know exactly who to target and how. One of the ways in which they do this is by ensuring that the job description is comprehensible, clear, easy to read and highlights all the benefits in a way that attracts the right talent. This is beneficial for the candidate as well as the company.
3) Simplifying the Application Process
Candidates on the job-hunting path spend countless hours filling out job applications. More often than not, if an application process is too lengthy, candidates will likely choose to opt-out of it.
They simply don’t have the time to take on such a long and tedious process, it greatly reduces the number of applications they can send in for a given period of time.
With the help of a recruitment process outsourcing, you can simplify this process and make it compact.
This will appeal to a wider range of candidates. Recruitment process outsourcing will also ensure that the application is compatible across various types of device formats. It’s all about adapting to the needs of your audience. This small modification goes a long way and increases the number of applications you receive.
4) Everyone's Cards are on the Table When RPO Agencies are Involved
Even the most seasoned candidates can face some level of hesitancy or nerves when it comes to staring down the barrel of an unclear recruitment process. RPO agencies help ease this tension by providing step-by-step guidance for the candidates from the outset. They will let the potential recruits know what the steps are, give them a primary contact for the process and essentially guide them from beginning to end. You will find that the end result translates into more prepared candidates and ultimately a smoother recruitment process.
RPO services help bring a much-needed human touch to the recruitment process.
5) RPO Agencies Help Bridge the Human Side of the Process
Let’s face it, running a business is a full-time gig. It takes a lot of time, energy, and focus. With the added pressure of hiring fresh blood to add to your ranks can lead to employers developing some blind spots. Quite often, the top brass tends to see the human being behind the resume. Yes, automated emails, follow-up calls, and so on are essential tools of the trade, but the human touch tends to be lost when just relying on technology.
Recruitment process outsourcing acts as a bridge. They close the gap between the business’s needs and the candidate’s expectations. They actively engage in one-on-one conversations with them to ensure that everything is going smoothly, while also trying to understand the candidate’s situation, background and pain points of the application process. This ultimately makes for a more holistic experience.
“Quality is the best business plan.” – John Lasseter
6) RPO Agencies are Masters of Following Up
No one likes to be ghosted after sitting for an interview or being asked to send in their resume. It’s just good practice to follow up with candidates. Even if it’s not intentional, sometimes business managers or owners simply don’t have the time to follow up with all the applicants. RPO agencies can help you with this too and follow up with the progress of candidates in the pipeline or they can help you customize an efficient drip email campaign that sends out automatic update notifications. Whether they are selected or rejected, candidates will, at the very least, appreciate the efforts of the company to give them an answer.
7) RPO Agecnies Save Everyone's Time
It should be made painfully clear that candidates don’t like to wait for days on end for a single email response. It holds up the line in terms of other job applications that may be in the works. On the other side of the coin, you also have the severe lack of time that businesses have to play with when responding to each and every candidate.
Add to this the time the candidate may take to make the final decision and it’s quite a long process with very little communication in between. RPO agencies can help you and the candidate save days and even weeks of time by streamlining the back-and-forth process.
8) RPO Agencies Shine Best When Highlighting Your Company Culture
While advertisements on your website and social media are a good way to promote your company. Nothing beats the impact of good old word-of-mouth promotion. With the aid of rpo agencies, your candidates will get a more wholesome idea of what exactly your company stands for, and the benefits therein for them as employees –more so than any self-promoted ad can do. It helps the brand perception when someone hears it directly from a person who represents the company.